Last Updated: December 23, 2024

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At Parenting & Mental Health, we respect and protect your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website www.mentalparenting.com (hereinafter, the "Site") or use our counseling and psychotherapy services.

Information We Collect
We may collect the following categories of information:

1. Personal Information Provided Voluntarily

   • Name, email address, phone number, and other information entered when registering for consultations, events, resources, or counseling services.

   • Additional information relevant to your therapeutic process, such as personal or family background.

2. Sensitive Information Related to Counseling and Psychotherapy

   • Information shared during counseling or psychotherapy sessions, such as mental health data, medical history, family information, and other details related to therapeutic care.

3. Usage Information

   • Data automatically collected, such as IP address, browser type, pages visited, and time spent on the Site.

4. Cookies and Similar Technologies

   • We use cookies to enhance your experience on the Site. You can manage your cookie preferences in your browser.

Use of Information
The information collected is used to:

1. Provide Services

   • Provide personalized counseling and psychotherapy services, including initial assessments and follow-up.

   • Communicate relevant details about your process, such as appointment reminders or service updates.

2. Administrative and Legal Purposes

   • Comply with legal requirements, such as maintaining therapeutic records according to applicable regulations.

   • Analyze and improve our services through anonymous and aggregated statistics.

3. Compliance with Privacy Standards (e.g., HIPAA)

   • Ensure the confidentiality of health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) of the U.S. or other applicable laws in your jurisdiction.

Sharing Information
Your information will be shared only under the following circumstances:

1. With Your Consent

   • We will only share personal or therapeutic information with third parties when you have provided explicit, written consent.

2. Legal or Ethical Requirements

   • In situations where required by law, such as imminent threats of harm to yourself or others, suspected child abuse, or by court order.

3. Technology Service Providers

   • For online sessions, we use secure platforms that comply with standards such as HIPAA (e.g., Zoom or similar platforms).

Security of Information

• We apply appropriate technical and organizational measures to protect your information from unauthorized access, loss, or alteration.

• For online services, we ensure that the platforms used comply with privacy regulations, and we will notify you of any security incidents that compromise your data.

Depending on your location, you may have the following rights:

1. Access and Rectification

   • You have the right to review the data we maintain about you and request corrections if the information is inaccurate.

2. Confidentiality of Therapeutic Records

   • You may request a copy of your therapeutic records, subject to legal exceptions.

3. Delete or Limit the Use of Information

   • You have the right to request the deletion of information, except when the law requires its retention.

4. Withdrawal of Consent Options

   • You can withdraw your consent for the use of personal data at any time.

Minors
For services directed to minors, informed consent from parents or legal guardians will be required. We ensure the ethical and confidential handling of minor information according to applicable regulations.

Data Retention and Deletion

• Counseling and psychotherapy records will be retained for the period required by law in your jurisdiction (typically between 5 and 10 years) and will then be securely deleted.

Online Counseling and Psychotherapy Services

1. Use of Secure Platforms

   • Online sessions will be conducted through secure platforms that comply with applicable privacy regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) for U.S. residents or other relevant international regulations.

2. Limitations of Online Sessions
   While we strive to ensure the best possible experience, online sessions may present certain limitations:

   • Dependence on internet connection quality.

   • Potential technical interruptions that may require rescheduling.

   • Limitations in addressing crisis situations or emergencies immediately.

3. Client Responsibilities

   • It is the client’s responsibility to ensure they are in a private and secure environment to preserve confidentiality during sessions.

   • It is recommended to use a reliable internet connection and devices protected from unauthorized access.

4. Online Confidentiality

   • While we implement all reasonable security measures, we cannot guarantee the absolute confidentiality of information shared due to inherent risks of using the Internet. We will notify you immediately if we detect a security incident that compromises your data.

5. Emergency Policy

   • Online services are not suitable for crisis or emergency situations. If you are in an emergency, we recommend contacting local emergency services or a mental health helpline immediately.

6. Consent for Virtual Sessions

   • Before starting any online session, you will be asked to sign an informed consent form detailing the conditions, limitations, and risks associated with these services.

Note: The services offered on this site do not substitute emergency care nor replace the diagnosis, treatment, or intervention of a mental health professional in person. If you need immediate care, please contact local emergency services.

Changes to this Policy
This policy may be updated occasionally. Modifications will be posted on this page with the corresponding revision date.

Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: info@mentalparenting.com